Privacy Policy - Hoqmovement

Introduction

Hoqmovement is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

Name and contact details (email address, phone number)
Information you provide in inquiry forms or messages
Service preferences and interests
Communication history with our studio

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymized)

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide information about our services
To communicate with you about appointments and services
To improve our website and services
To send you updates and information (only with your consent)
To comply with legal obligations
To maintain the security of our website and services

Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Legitimate Interests: For operating and improving our services
Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website (e.g., hosting providers)
When required by law or to protect our legal rights
With your explicit consent

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Under UK data protection laws, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hoqmovement

41 Bridge Street, Bangor LL57 1DT, United Kingdom

Phone: +44 1248 521 986

Email: [email protected]

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Phone: 0303 123 1113